Stone Repair & Maintenance

In the past, when an accident such as spilled orange juice has etched a dull spot into the polish of your marble table or counter – where do you turn?  Even upon finding such a service, when you call for an ‘estimate’, a knowledgeable sales estimator would typically visit your property to assess the damage and effectively communicate the steps required to restore the stone to an improved condition. The estimator would then return to the office, generate a Contract proposal and forward it to you before any work is even scheduled. With the visit and administrative time, costs for such a field repair could be $650.00 at minimum, even if the work took under 2 hours – with travel time!  In comparison, under our ROC+DOC program that same repair could cost as low as $400.00.

THE PROCESS

At HILGARTNER we practice all forms of dimensional stonework, new and restoration, every single day.  As such, our staff is uniquely skilled to not only execute repairs, but also evaluate if our ROC+DOC program is appropriate to your goals. Since ‘repair’, ‘cleaning’ and ‘repolishing’ are subjective, our program is designed to allow you to control exactly how how long our staff continue to work to reach your desired outcome.

Call the number above and speak with one of our Estimating Professionals to describe your marble, granite or other solid surface problem, or submit an inquiry describing the issue using our online form. This form makes it easy to describe your issue and include a photo – just drag and drop files (JPEG preferred) into the attachment field. A picture is worth a thousand words, so your photos are critical to help us understand your problem and help our experienced staff determine the best solution!

We will follow-up on your inquiry by email or telephone to confirm details and scheduling. It is that simple!

THE PRICING

Depending on the nature of the repair or maintenance required, the type of skilled craftsperson will vary. All ROC+DOC calls will be charged as a total of the service fee and the crew time on-site, per current rates.   A typical crew is comprised of a single Marble Mason or Marble Journeyman.  If the scope of work requires additional staffing, the crew rate will be adjusted accordingly at that time.   

Service Fee: $300; includes travel to and from your residence within the Baltimore Metro area. If outside of the Baltimore Metro area, additional travel charges will apply and will vary based on the physical location of the work. To see our service areas click here!

Materials: Some materials (as required) may be at additional costs.

Labor Rates (minimum site visit is 30 minutes):  Please call or email for current rates.